Our policy lasts 21 days from date of delivery. After this time, unfortunately we cannot offer you any exchange, credit or refund.
In the event you want to return an item due to change of mind (within 21 days from date of delivery), we can offer a credit note only.
Refunds or exchanges will only be provided in the event that an item is not in its intended original condition, is damaged or missing parts for reasons due to our error. Sale items also cannot be refunded.
To be eligible for an exchange or return, your item must:
- Be unused
- In the same condition that you received it
- In the original packaging
- Have no damage or markings on the garment
Please contact hello@ayooshi.com with your order number to lodge a return.
Our policies are in accordance with the Australian Consumer Law.
